“The heated vests are great, especially with the heated neck feature! We ordered vests for our grandson, his mother and his father. And then, my sister ordered some vests for her grandsons. My husband purchased a vest last year and loves it.
We must return the medium ladies vest because it is too small.”
“Customer service great. I had an issue (which was completely my fault) and the response I received was dealt with immediately. This was the best service I’ve had in a very long time.”
Our customer service team will be delighted to hear this! They work super hard every day to ensure your questions and concerns are dealt with efficiently and effectively! We will definitely share this with them. Thank you!
“Today is first day my husband needed to use his vest, as the weather has turned cold and windy. He said with the new battery the vest heated up quickly and he is feeling the warmth.
The people who responded to my inquiry were most helpful; we could not have asked for better service. My only criticism would be that the instructions for the battery do not exactly match the battery we received. Illustration shows different connection and there is a light in the illustration that is not part of our battery. But your service is the best.”
“Absolutly love these batterys i bought 2 so i can have one charged and ready to go . love everything about these new updated batterys . the do in fact last longer ( fist hand experince ). I would say they take less time to charge . love the updated charging style . i was sceptical over my first jacket . ( wore it to work for a whole year) i fell in love and now sware by ororo .”
“Great Products I currently have 2 Mens Heated Jackets. And Ordered the Black Friday Deal. Hopefully my Wife likes her Xmas present. I got her the Vest with the red zipper.”
“FWI - The first women's vest I ordered was a medium. It was so small that I wasn't able to zip it if I was wearing my ski pants. The company responded quickly to my needs and I now have a wonderful larger one. I love it already!”