Hello there, thank you for your time in sharing your shopping experience. Would you mind contacting us at support@ororowear.com? Ou customer service team will collect more info and assist you further.
Hi, thank you for your review, and I apologize for the unhappy experience. Our customer service representative will reach out to you and assist you further soon.
“Don’t know what to tell you I received the jacket as a gift. It’s not cold enough to wear Western Oklahoma yet going to try it this winter. Hope it works as well as you say in your Description of the product.”
