“I want to return this item. I’ve tried calling and filling out your return request. My sister had an extra one so I no longer need it. Unopened in box. Please let me know how I can return this to you!”
“When my family opened up their gift of heated vests Christmas morning we were missing a battery and charger pack. Happy to say I reported it to them aWhen my family opened up their gift of heated vests Christmas morning we were missing a battery and a charge pack. Happy to say I reported it to them and within 24 hours. They had resolved it and shipped it. My kiddos and their boyfriends love, the heated vests, and I can probably say it’s one of the gifts that I see them where daily. Thank you so much for this wonderful product, quick feedback, when missing parts and satisfaction.”
“Your help with my incomplete order was fantastic. You product sucks. Don't make heated jackets that do not make a difference with body worth. You say arms ,chest, and back are heated on your post. Stop making claims being so misleading. That you.”
“Ugh!! For a company that has good products your customer service sucks. I was sent the wrong order and I had to make several attempts to contact someone to get it right. I sent a jacket back because it was not wanted and still don’t know if I got a refund. I had to send multiple emails before anyone ever answered. Never had this much trouble with any other company.”
“Ororo has not only reliable high quality products but its customer service is outstanding.
Thank you and i wish the Ororo company and its wonderful staff a healthy ,peace filled,prosperous 2024”
“Only purchased this replacement battery because ORORO would not replace it at no charge. The first two batteries both failed shortly after putting them in service. Something was wrong with both of them. ORORO had to know they were defective!!”
