“I had an issue with my rarely used jacket. I emailed the company and got a response minutes later. They explained about the lights on the battery and how to turn it on. I haven't used it in a few years and lost the directions. Fortunately it works as per their instruction. Great company.”
“OEM battery purchase so I don’t run out of juice this winter in my deer stand! Battery holds up pretty well, I don’t use it on high, medium at most and get about 5hrs of heat. Wish ororo would put some heat coils in the kidney area that always has worked best with the stick on body warmers, keeps the blood warm and I can sit in a tree stand all day!”