Hi Anne thank you for your review, and I apologize for the unhappy experience. Our customer service representative has reached out to you and arranged a replacement for you. We will keep following up until all is set.
“Have had my Ororo vest for about 2 years and used it occasionally for attending hockey games so was surprised when the battery gave out. Now works fine with the new battery”
“This is now the second email request for a review I have received but still have no battery. There is nothing with which I might be satisfied. Since I have ordered a new battery for a vest I have worn exactly 27 times and for which the last half dozen of those times the battery did not last through one high school football game, I am already beginning with low hopes.
Perhaps you should cross reference your shippping department with your review board before soliciting my opinion. Currently, it is not very high though I am hopeful the first battery was a lemon and that I will, eventually, find satisfaction in your product.”
Hi there, thank you for your review. We are sorry for the unhappy shopping experience. We have forwarded your review to our team for further improvements. Please feel free to contact our support team at support@ororowear.com if you need any assistance. We are always here to help :)
