“Was not sure of this purchase.. But Very Happy I did..The're a little hard for me to put on.. But that is me not the socks.. They heat perfect on med. in 26 degrees..”
“I purchased this item to replace my old battery pack without a charger; luckily my Samsung mini usb phone charger works. I have had my jacket for several years but the battery died. This new battery is compatible with the old jacket just not the old charger that is still functional but is not a mini usb cord.”
“They really take care of their customers. Ororo has a great team of customer service members. Kelsey from customer service was real nice an understanding of my product failing and will be getting a new replacement soon. They go above and beyond for their customers 5 star service.”
“Bought a jacket for my significant other last December, and the other day the connection started to have some issues. So I contacted customer service to see what was wrong. They replied the same day, and even reached out to me again after I forgot to reply for a few days. Narrowed down the issue to the battery, which was only $5 for the shipping for a brand new one.
Great products, warranty, and great customer service!!”
“After a year, we had a battery issue.
After making contact, it was a pleasure to get ours replaced. Everyone was very helpful.
We are old and tech challenged, so all the ways of contact from the old days are gone. They walked me through the process with great care.”
