“They really take care of their customers. Ororo has a great team of customer service members. Kelsey from customer service was real nice an understanding of my product failing and will be getting a new replacement soon. They go above and beyond for their customers 5 star service.”
“Bought a jacket for my significant other last December, and the other day the connection started to have some issues. So I contacted customer service to see what was wrong. They replied the same day, and even reached out to me again after I forgot to reply for a few days. Narrowed down the issue to the battery, which was only $5 for the shipping for a brand new one.
Great products, warranty, and great customer service!!”
“After a year, we had a battery issue.
After making contact, it was a pleasure to get ours replaced. Everyone was very helpful.
We are old and tech challenged, so all the ways of contact from the old days are gone. They walked me through the process with great care.”
“The battery is easy to charge and then through in my purse to have extra on hand for the cold fall & winter months. Having an extra battery is a complete game changer!!!!”
