Hello Randi, thank you for your review. Our customer service representative will reach out to you soon to collect more information and provide further assistance with checking the battery.
“I have the ORORO vest that utilizes this battery. It works well and keeps me warm on cold winter days! I've had some technical issues and ORORO immediately and professionally addressed them. Know that the company and all of its products are exceptional and very well made, 'batteries included' ;=)”
“Lasts a long time! I bought a back up and have get to use it. One battery lasts through 2 of my sons hockey games. They are small and compact and I can fit 2 batteries in the pocket.”
“Battery would not work after one use . Battery was returned and replacement was received with in two days., Works great now. Very pleased with the fast service”
“The vest was a gift from me to my sister for Christmas .I got an extra battery with it just in case and she wears it all the time she's a pickleball player and it's really the best for that kind of thing she can wear it when she's resting or or between matches and it really is been the the best gift I've given her for quite a while thanks you guys”
“This mini 5K battery is working exceedingly well in my heated slim fit vest. By the way, I live the vest as well due to the fact that the mini 5K battery has now solved the issues with the button on the vest not working. These heated products save me when out walking my dog, as I have Raynaud's and don't fare well in the cold.”