“I like this battery better than the original one, smaller and seems a bit lighter.
The vest, the original, isn't the same as the original and its disappointing. After 6 years I needed a new one doesn't fit the same and doesn't heat the same way, it's not as warm anymore.”
“Fully charged before use. Installed, turned on to medium. Only lasted for 90 min. Recharged, installed again, same result. No happy thinking about returning.”
Hi, Gretchen. Thank you for your review. We see you’ve already been in touch with our support team, and we’re working to resolve this for you. Thanks for your patience, and we’ll make sure everything is taken care of.