“We love our Ororo vests. Recently purchased a back up battery to have a fresh battery “ at the ready” during the cold weather. It’s a great addition to our apparel”
“Inhereted my Dad's jacket when he passed. Original battery wasn't any good. Ordered this battery with a new charger and seems to work fine. Been in the 70's here Christmas week (Texas) so I'll know better once winter actually arrives.”
“Other than being a little on the weightier side it works great and holds a charge well. I ordered 2, but only received one. Reached out to Ororo and they promptly sent out another one to make it right. Received it in time for Christmas as it was a gift.”
Hi there, thank you for sharing your experience.
We’re glad to hear the product is working well for you and that it holds a charge as expected. We’re also happy we were able to quickly resolve the missing item and get the replacement to you in time for Christmas. Thank you for your understanding and for choosing ororo.
“the battery i received was defective - no power and not able to be charged. hopefully i get a replacement soon - or winter will be over. no need to for a warm outer vest in the summer in MN”
Hi Lloyd, thank you for sharing your feedback. We’re sorry to hear about the defective battery and understand how frustrating this is, especially during winter. Our customer service team is already following up on this and working to get a replacement to you as soon as possible. Thank you for your patience while this is being handled.
