Hi Hansen, we’re really sorry for the delay in receiving your item. Our customer service team is already following up to check on the status of your order. Thanks for your patience, and we’ll make sure to get this resolved for you as soon as possible.
Hi Peter, thank you for sharing your feedback. We’re sorry to hear that. Using a charger with insufficient power may result in slow charging. If you'd like, our customer service team can assist in checking the battery and charging setup. Please reach out to support@ororowear.com for further help. Thanks for your understanding and for choosing ororo
“Somewhat slow to charge and I wish it lasted long enough to wear a product on any heat level for a full work day. Have to carry a second battery around.”
Hi there, thank you for sharing your feedback. We’re sorry to hear it didn’t meet your expectations. Battery runtime can vary depending on the heat setting, environment, and usage conditions. If you’d like, our support team can help check your battery and charging setup—please reach out to support@ororowear.com. Thanks for your understanding and for choosing ororo.
