“The charger works. The battery is another matter. It does not charge. Contacting customer service is a waste of time. 2nd battery to have a problem. Need to jump thru hoops. Still waiting to hear from Ororo about a refund. The apparel is good, but the batteries have a major quality issue. Would NOT recommend this brand because of these 2 issues.”
Hi Dino, thank you for your review. One of our customer service specialists will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this.
“This charger is a backup for the one we have. We love our heated vest so much that we don’t want to take a chance of not being able to keep them charged all of the time!!”