Hi there! Thank you for your fantastic review! We're delighted to hear that you're impressed with the battery life. Your satisfaction means a lot to us!
“The battery's charge lasts as long as Ororo claims. I do wish it was longer. Using a low wattage charger takes a very long time. A high watt unit charges in 3-4 hours. The real test will be how long the battery itself lasts.”
Hi Mark, thank you for your review. Our customer service specialist will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.
“I have the older model battery from my first Ororo fleece and it still works fine but it’s kind of big, this new battery is slim and hardly noticeable.”
“Use this to charge your apparel. Don't try brand x battery and charging cable. They will more than likely do damage to your Ororo apparel and that would be a shame.”
“My husband ordered this vest and battery with charger for xmas, the small was huge so after alot of back and forth and phones we were able to exchange for a smaller size, thou it's not fitted like the description says. I love love the vest when the battery last the 1.5 hrs total. Its terrible, it's freezing in Colorado, I'm a nurse and I got to work at 5am with my warm vest and wear it 30-45 min at work. At 7pm I leave work and guess what no charge left in my battery, so I have to carry my charger with me everywhere I go to give it some charge when not wearing. I'm sooo sad and disappointed. I wear it in my house to keep me warm. I will be contacting CS for help, thou I fear like others have stated that they will refuse, thou I have a 6mth warrenty so theres that.”
Hi James, thank you for your review. Our customer service specialist will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.