“My wife had mislaid the adaptor & cable. Buying a replacement adapter & charger was difficult and required buying a battery also. While the heated gilet complete was originally easily purchased on Amazon, the "spare parts" had to be via Ororo direct. The cost for the parts ended up much more than the original gilet complete”
Hi John, thank you for your review. Sorry for the unhappy shopping experience. It is noticed that our customer service specialist is helping you with this. Please don't worry, we will try our best to help you resolve this situation.
“Thanks to Customer Service & Giselle for supplyuing me with the missing battery from my original order and staying in contact with me! All arrived and I love my vest!!
Vicky”
