Hi Gregory, thank you for your review. The battery lasts differently depending on different heating settings. Based on our testing results, a fully charged apparel battery will last 3 hours on the high heating setting, 6 hours on the medium heating setting, and 10 hours on the low heating setting. However, affected by cold temperatures, the lasting time of the battery may be shortened. Please feel free to contact us at support@ororowear.com if you need any assistance.
“General household USB charger plugs do not work as they cannot supply the neccessary power to charge the battery. Must purchase a separate plug and make sure it meet the specs of the battery.”
Hi Brent, thank you for your review. Sorry for the unhappy shopping experience. To reduce our environmental impact, we no longer include a charger with our heated apparel. However, a USB charging cable is still provided, so you can use any charger with a USB-A port. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)
