Hi Kristi, thank you for reaching out. We understand how frustrating this can be, and we’re sorry for the experience. Our customer service team is currently following up on this. Thanks for your patience.
Hi there, thank you for your review! Once you’ve had a chance to use the product, we’d love to hear about your experience. Thanks again for choosing ororo.
“The PD 5K Rechargable Battery is far superior to the original battery that came with the vest. It takes much less time to recharge and lasts longer, that's my experirnce.”
“The battery would not recharge. Customer service was very good about sending me a replacement. So try your batteries right away and make sure they work!”
Hi there, thanks for sharing your experience. We understand how frustrating it can be when a battery doesn’t recharge as expected, and we’re glad our customer service team was able to assist with a replacement. We appreciate your patience and your helpful tip for other customers—thank you for taking the time to let us know.
