“I emailed customer service asking for the correct replacement battery for my gloves as existing batteries no longer work from gloves purchased 2 1/2 years ago. They provided link and I ordered. Batteries shipped did not fit and battery for my gloves and I am told are no longer available. You offered me some lame $10.00 discount on a new pair of gloves.”
Hi Todd, thank you for your review. Sorry for the unhappy shopping experience. We have forwarded your feedback to our support team for further improvements. Please feel free to let us know if you need any assistance. We are always here to help :)
“Never received them. The order was thrown in the middle of the road, which is about a 1/2. mile from my house never found a box or whatever they came in and they have not been replaced to my knowledge.”
Hi Robert, thank you for your review. It is noticed that one of our customer service specialists is helping you with this. Please don't worry, we will try our best to help you resolve this situation.
“With much disappointment I am retuning the Heated gloves. I don't think they are made for Michigan Winters. With the heat button on high (red) the top of my hands are very comfotable, yet my fingers are very cold. I have used them four times, I preheated them for 10 minutes in the house thnkig it the heat would penitrate to the fingers. No luck. What is the next step to retun them?”
Hi Larry, thank you for your review. Sorry for the unhappy shopping experience. It is noticed that one of our customer service specialists has already helped you resolve this. Please feel free to contact our support team at support@ororowear.com if you need any other assistance. We are always here to help :)
