“I bought a heated vest for my Mom for Christmas through Amazon. Unfortunately, the charger cube no longer comes with the Ororo purchases. I tried charging with another cube & it was very slow in charging. My father, who doesn't need any additional things to worry about, was frustrated with the fact that the vest wasn't charging. I ordered the block through Ororo directly, and am hoping that it will work so there is no additional stressors on my parents. I was looking for something to keep Mom warm since she is always cold & I have a vest that I love.”
“My new vest did not come with a battery charger only a cord. (My sister-in-law came with both a charger and cord and we both received our vest as 2024 Christmas gift). After reading your instructions manual to find out what type of charger to use it states to only use a Ororo battery, charger and charging cord that came with the apparel. It also states to avoid using generic or incompatible battery chargers otherwise it will cause the battery to malfunction and Ororo is not responsible for product damage or personal safety.
So I was very disapointed that I had to order a charger and wait to use my vest. If the company is not going to sell a charger with their product they should at least give a list of compatable chargers to use with their products.”
Hi, Sallie.Thank you for your review. We will certainly pass this feedback along to our product team for review. If you need any assistance, please don’t hesitate to reach out to support@ororowear.com. We’d be happy to help.
