Hi there, thank you for your review. We understand that the warmth of our warmer didn't meet your expectations, even at the highest setting. Sensitivity to temperature varies, and personal preferences or external factors may affect warmth perception. If you need further assistance, feel free to contact support@ororowear.com. We're happy to help.
Hi, Thomas. Thank you for your review. Please understand that individual sensitivity to temperature varies, and some may require higher warmth levels to feel comfortable. While our apparel may be functioning correctly, personal preferences and external factors can influence the perceived warmth. If you have any other questions, please feel free to reach out to support@ororowear.com. We’d be happy to assist you.
“This is such a terrible product unless I received a broken one. It only gets lukewarm. I have tiny handwarmers from China that can literally burn my hands so I am so disapointed that this product barley gets luke warm on the higest setting!”
Hi there, thank you for your review. We understand that the warmth of our warmer didn't meet your expectations, even at the highest setting. Sensitivity to temperature varies, and personal preferences or external factors may affect warmth perception. If you need further assistance, feel free to contact support@ororowear.com. We're happy to help.
“Nice!! Quick hand warming at the stable, easy on/off button, roomy (W7 glove size), good belt size, easy to rotate to my back when not in active use. Looking forward to seeing how clean it can stay, but that's not necesssarily a reqirement. And directions do have machine washing instructions just in case.”
Hi Michael.Thank you for your review. We see our customer support team is already assisting you, and we’ll make sure to help resolve this. Let us know if there's anything else.
