“Jacket is nice, but was a gift and after first use with battery charged fully- it will not recharge. Flashes on like it’s charging, but after a whole day on charger, still has only one indicator light. Have gone thru all steps to insure charging is being done properly. Still no luck. So - no warmer than any regular jacket.”
Hi there, thanks for sharing your experience. We’re sorry to hear this has been frustrating, especially since it was a gift. Please email our customer service team so they can review the details and help get this resolved for you. We appreciate your patience.
“this is a really beautiful color and lovely style. Small is a tad too big for me and may affect the warmth but i do not find on low setting I feel much warmth. I would love this in XS but they do not offer that. The hood could use a draw string so that it would be cozy and tighten around my face. If the pockets had zippers I could feel more secure carrying my phone and keys. But I have gotten lots of compliments and it looks great with leggings.”