“I bought it for my boyfriend for his birthday. He loves how lightweight and how well it works however it was too small and I needed to exchange it for the right size.”
“The jacket collar was bent or folded during packaging and now won't really straighten. Basically I have one wrinkled/bacon collar and one straight collar. Hopefully it will eventually straighten out.”
Hey Arvin, have you tried exchanging for a smaller size? There’s 4 separate heating levels that hopefully should cover your needs! Please reach out to support@ororowear.com so we can further assist you!
