Hi, there. Please rest assured that our product comes with warranty service. When you have a moment, feel free to reach out to us at support@ororowear.com, and we’ll gladly assist you in resolving this.
“Regulating my body heat in winter has always been a challenge. Before buying this jacket, in the winter the inside of my car looked like a Goodwill thrift center... "jackets on jackets off", throw the unused layers in the back seat of my car and repeat as needed. This heated jacket makes life much simpler. It's only late October at the time of this review. Given the jackets thickness, I am confident I will not even need to turn on the heat coil until it is below freezing outside. Seems very well built. I had to return the XL, was just a bit snug. The 2XL is perfect! Highly recommended.”
“This jacket is very nicely made. Heats up fast, the battery is a nice size, not big and bulky. Jacket is a nice fit. Very comfortable. Much better than the Milwaukee brand. Will be buying more products from Ororo.”
