“I ordered the medium jacket based on the size chart but the jacket is too big. They definitely run large and since it was on sale ororo would not even exchange it.”
Hi Jeffrey, we’re truly sorry the sizing didn’t meet your expectations and understand how disappointing that must be. Our final sale items are not eligible for returns or exchanges, as noted on the product page when buying. We’ll make sure to share your feedback about the sizing with our product development team to help improve future designs. Thank you so much for your understanding and support.
“It's definitely a heavier jacket than I thought it would be(this is not a bad thing) and the battery is placed such that it really doesn't add any weight when worn. You can definitely feel the weight when it's held, but it wears much lighter. The heating elements worked great - this jacket will come in handy for years to come.”
