Hi Michael, thanks for the review. We see our customer support team is already assisting you, and we’ll make sure to help you resolve this. Let us know if there's anything else.
“The jacket is a little thinner than I was expecting, but that means it is very lightweight. When the heater is on the thickness seems perfectly fine. Looking forward to trying it in the snow and colder weather.”
“Love this company...this is the 5th item I have purchased in the last 3 years...can't say enough good things about them and their products. This jacket came with their new, smaller size battery and it is a nice upgrade.”
