Hi, Erica. Thank you for your review. We understand that our vest size didn't meet your expectations and we will forward your feedback to our team. If you need further assistance, feel free to contact support@ororowear.com. We're happy to help.
Hi George, thank you for your review. It is noticed that you have returned it back to us for a larger size. We will ship the exchanged size within 3 business days of receiving the return shipment. Please feel free to contact us at support@ororowear.com if you need any other assistance. We are always here to help :)
“Living in the north east winter are something I dread. I usually ask myself do I really need to go out. Now the walks and hikes I take no matter what the temperature is because , I hit the button on my jacket and off we go. Thank you for such a great product
Mary Rose”
“It was warm even without the battery on. My only complaint was that the vest runs small. I measured and accordingly to the size chart, there should have been plenty of room but very snug. Sizing is off.”
“It seems to be a good product but I'm having a terrible time getting the right fit. You should let customers know that the vests are 2 sizes smaller than normal. I wear a 2XL and what you sent me was not even a close fit. I ordered a 3XL thinking it would be plenty big. Even that is too small. It just barely zips up. I don't have time and patience to keep exchanging so I'll keep the 3XL but it won't get worn much and will be part of my "when I loose a few pounds" collection. Wish I would have had a warning. I know you put sizing guides but I don't have a cloth tape measure to check all my measurements. If your going to fit small just say order two sizes up. I had high hopes but was left disappointed”
“Hey guys, my name is judy hettling I purchased two of these vests from you for Christmas. The one for my son-in-law is perfect. However, the one for my daughter fit right and we cannot find the invoice. Could you possibly resend me the order information so that she may do an exchange”
