“After a few sessions, the power connector between the vest and the battery came loose and got lost inside the battery. I have not yet heard from customer support (even after 2 emails). It *is* the christmas season, so it's possible that they're just overwhelmed.”
Hello Michael, I am sorry for the late reply due to the holidays. We have received your photos of the battery and we will get back to you as soon as possible.
“First off...THANK Ororo So Much.... I have bought the heated vest to start, My husband Absolutely loves it! Wears it every single day! I Everyone has asked him how it is and where he got it! He has told everyone, It is The Best! I have recently bought him the heated coat for Christmas! He is the Best Husband and Deserves the best! Thank You So Much Ororo!”
