Hi Rebecca, thank you for your review. Our customer service will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.
“Jacket is very nice but they ruin it by putting the battery in front, practically in the left hand pocket. So you put your hand in and you’re holding the battery, can’t put anything in there without fear of damaging it. Lean into something, hit the battery. I wear this at work and I lean into/over things all day and now I have to worry about crushing the battery. The vest I have has the battery on the side and you don’t even notice it, so it’s a good place for it. No idea why they thought the front was were it should go in this”
“I’ve got a jacket I’ve had for 3 years, it’s still my favorite. We all got vests and my kids got jackets for Christmas this year. My sons didn’t fit right and I was able to swap it out with zero headache.”