“Jacket is too small and not returnable or exchangeable, ordered the same size in two jackets one is perfect and one is too small. Should be more consistent in sizes or allow exchanges for size.”
Hi, Diana. Thank you for your review. Please kindly note that final-sale items are not eligible for return or exchange. If you need any further assistance, please feel free to reach out to us at support@ororowear.com. We would be more than happy to help.
“Not having a history with ororo previously, I was curious what the quality of the product was going to be when received. I have to say, the jacket exceeded any of my expectations. It's a good solid product, and appears to be made of quality materials. We'll have to see how it holds up over time, but first impressions are important, and this product delivers. I would have to say, I would deal with them again on future needs.”
“I use my jacket all the time! I really enjoy the three different setting and how fast I can feel the heat when I turn it on. I have a size small and it is a little big on me. I would’ve liked a size smaller (extra small). Other than that, the jacket is perfect.”
“Got this for Christmas yesterday. Was using today when I was out and about. Very happy with it. The only downside is it didn't come with the new mini 5k battery as advertised. It came with the normal larger battery pack though. Overall pretty happy!”