“Really great product. Only suggestion would be to find a more centered location for the battery pack, it's very large and heavy. My camera battery holds a charge longer and it's just a tiny thing.”
Thanks for the review and feedback, Camille. We have been trying to optimize the battery size while maintaining its performance and safety. It is the best solution for now for our 7.4V battery with the capacity of 5200mAh. The battery will always be on our product development list, and hopefully there is a better solution in the future. We will keep you posted once there is a breakthrough.
“The vest arrived and was small. Requested an exchange and submitted the official request. Still waiting for a reply (3 days later). I am sure that the item would be a 5 star...but service so far is 1 star.”
“I do like the vest, the large women’s vest is a little small I would have liked to exchange it but that seemed impossible so I’ll keep it and give it to my daughter”
Hi Cheryl, all our new heated clothing are accepted for returns and exchanges within 30 days from the date of purchase. You can contact us or go to our Return Center for the easy returns.
