“I am excited to report my Ororo vest was a cozy addition to my curling bonspiel this past weekend. Although I did not wear it on the ice, I donned my vest post game to get warm in the cool club room. The battery lasted very well and reduced heat level automatically after removing my post game chill. YAY! We even won our last two games!”
“The best is warm the moment you put it on. Battery lasts a couple of days on full charge. This is a game changer, everyone needs this best ! I would order a size larger of your normal size so you can layer.”
“I ordered this for a winter trip. When the vest arrived I wasn’t sure how it was supposed to fit. I called customer service and she was very helpful. She gave me suggestions on how make the decision and also provided me with the size differential. I returned it and got a smaller size and it fits and looks great.”
“Vest has a faulty battery and does not stay on. Trying to get a replacement or refund but poor customer service. Bought specifically for last weekend and upcoming weekend and rep not concerned and unable to help. Tells me someone will contact me about a return and I get an email asking me for a video. Really....what poor service”
Hi Diane, thank you for your review, and we apologize for the unpleasant shopping experience. We can totally understand your frustration, this is definitely not what we expect.
Our customer service representative has reached out to you and keep following up until all is set. We appreciate your understanding and patience in this matter.
