“Like the heat but not battery placement on side. It sticks out too much. I'm unable to zip a parka up over it. Placement toward front and higher better.”
Hi Cynthia, thank you for taking the time to share your feedback about the battery area. We will pass it on to our team for further improvements.
And for the zipper, our customer service representative will reach out to you soon to collect more information and provide further assistance.
More feedback or any questions, welcome to drop us a message at support@ororowear.com.
“This vest is perfect for me, since I get cold very easily. It allows me to stay cozy, even around the house while doing dishes, etc., without dragging sleeves through what I'm doing.”
“They fit is perfect, I have worn it around the house not using the heat and then outside on very cold days underneath a jacket with the heat on. It is one of the best investments I have made.”
“The best is great. Around my area, this is the brand to buy. Great for watching outdoor sports. Order the size you normally wear. But, I wanted to exchange for a smaller size and had opened the battery. I asked several times if I can just exchange the vest and keep the battery for the exchanged vest. I kept getting an automated (same) reply. Tried to call. Left a message and never received a call back.”
“I ordered a heated vest for my wife for Xmas, and for whatever reason the original order didn't get sent out on time as scheduled. I wrote to customer service who immediately overnighted a replacement vest. My wife loves the vest as well! Highly Recommend!”
