“Never again would I buy an open box item! The wires were all misconstrued running across my chest; the stitching by one pocket was so puckered it didn’t lie flat & I can’t even return it because it’s an open box item & they don’t take them back ! I’m so not comfortable plugging in my battery to the vest ….I don’t trust it!”
Hi there, thank you for your review. Sorry for the unhappy shopping experience. Open-box items are change-of-mind or wrong-size returns from our customers. All the open-box items are in unworn and good functioning condition with a stringent quality control procedure. We also include coverage for any defects or malfunctions of the electronic components and the batteries for up to 6 months from the date of purchase. Please feel free to contact our support team at support@ororowear.com if you need our assistance. We are always here to help :)
