“Was not happy because the first time I used the heat element it actually left some hot spots on the back of the vest ( looked like it burned the material and left noticeable marks ) did let Ororo know this and when tried to return said no return or exchange on (open box items ) so I will not be able to use the vest now !!! Still hoping they will answer back and do something for me”
Hi Sue.Thank you for your review. We see our customer support team is already assisting you, and we’ll make sure to help resolve this. Let us know if there's anything else.