“We were able to fix the door quickly thankyou.
There were instructions how to change barrel with a key, problem was, the key was not supplied. We had to take it to a locksmith. Yesterday I bought another as a spare, can you put a key with that one please.”
“The lock I received from outback equipment was not a replaceable compatible lock as I expected. I was not offered a replacement lock nor a refund but a credit which I found totally unhelpful as I may not be in a position to utilise the credit in future. I further requested in writing to be removed from their mailing list which has also been ignored.”
“Dissapointed, I bought the wrong piece, that's ok it happens, but was not ok is being unable to get through to anyone on the phone and not hearing back from you after posting it back to you with written details of what was wrong and what was needed and asking someone to contact me.”
