“My boots arrived today and they’re a different boot from what I ordered and a different size ??
I ordered a ladies 9 In Durango women’s crush jealousy in distressed cognac .,., what I’ve received looks like a Durango heartbreaker dust till dawn .,,, in size 10. 5
What should I do as I don’t want these ? Please call me
0400857216”
Hello Melanie,
We do sincerely apologize for the mishandling. I believe we have settled this already over our exchange of email ? Also, customer service manager was able to talk to you over the phone to address this quickly. The correct boots were dispatched already. We appreciate your kind understanding on our honest mistake.
