“Ordered a ceramic stainless steel band for my apple watch which was too small despite previous assurances it would meet my large wrist. As this was the second band I had ordered the guys at Ozstraps provided me with some extra links and I now have the stylish watch band I wanted. There was some communication mix ups when we first started conversing however my desired outcome was achieved. Return procedure is very good and I guess the outcome of my experience is to keep the lines of communication open and Ozstraps will do everything in their power to meet your expectations.”