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Women's Summit Classic Shorts Black / XS Reviews

4.6 Rating 34 Reviews
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Phone:

3037907807

Email:

help@pactimo.com

Location:

3565 S. Yosemite St,
Denver
Colorado
80237

Falling apart on first ride. Terrible customer service. First time customer. I've purchase several brands of cycling shorts over my 18 year cycling career. I was recommended this brand by a friend. I purchased the Summit Classic size small. The shorts started to fall apart after first use. (30 mile ride). I contacted customer service. They told me they would send me a replacement in 1 week. 2 weeks went by and I had to follow up with them. They still didn't have any in stock. I wore the shorts a 2nd time and they Fell apart even more. Customer service - we went back & forth on email for days, weeks, months, for resolution, me asking for 6 weeks when they will get my size back in stock, or if they could send me a different size. Which they never answered the questions. Weeks would go by and they wouldn't respond to emails, after I sent several asking for an update. After two months of waiting on a resolution they decided to ignore me completely. When I diputed the charge with my bank (for lack of resolution and defective product) Pactimo sent me a nasty & rude email. Terrible company. Would never do business with this operation.
1 Helpful Report
Posted 5 months ago
Fit
Too Tight
Perfect
Too Loose
Performance
Comfort
I take my bike out for a long time most weekends and I needed something that would keep my butt comfortable all day while also making bathroom breaks easy -- these shorts fit the bill! The pad is thicc. I also like that the shorts are a little bit longer than others I have worn. They are snug -- I was worried I would not be able to fit in the XS size (I am 5'4" tall and weigh 125lbs) but I managed and they're not uncomfortably tight. And maybe the snugness is why the pad doesn't shift around at all. Wish they came in crazy colors!
Helpful Report
Posted 8 months ago
I bought bike shorts, a yellow rain vest, a clear light weight rain jacket, and yellow shoe covers....I love everything about Pactimo: products, service, and delivery on time !!
Helpful Report
Posted 1 year ago
Very comfortable. Grips at the bottom of the legs are no too tight. The waist doesn’t pinch or dig in.
Helpful Report
Posted 1 year ago
I was experiencing sit bone pain after riding about an hour (even after having a bike fit and new saddle) and was beginning to think that I would have to just live with it until I tried these shorts—they really were a game changer
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Posted 1 year ago
I love Pactimo jerseys/tops, so figured I'd give the shorts a try. The shorts look sleek and feel soft. I loved the seamless design and thought the banding to keep the shorts in place was innovative. 
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Posted 1 year ago
Great quality and correct size but wife can’t wear them due to discomfort in the nether region.
Helpful Report
Posted 1 year ago
These shorts are just the right length. Very comfortable and they don’t ride up your thighs as you ride. Just the right amount of padding too
Helpful Report
Posted 1 year ago