Rechargeable lithium-ion battery 18V 108Wh Reviews

4.2 Rating 10 Reviews

Single 18V 108Wh rechargeable lithium-ion (li-ion) battery.

About Pacvac:

Pacvac is a market leader in the design and manufacture of professional backpack vacuum cleaners. Customer satisfaction is at the core of everything we do, backed up by excellent after sales service, giving you peace of mind every step of the way.

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Phone:

(08) 9479 1444

Email:

support@pacvac.com

Location:

7 Mackay Street
Kewdale, Western Australia
6105

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“Brought cordless Vacume cleaner with 2 battery packs (4 batteries) in 2018 all 4 batteries need replacing after 1 year and that’s with only 1- 2 home uses each week. was told by retailer the batteries have a faulty cell and pac Vac have new batteries with Samsung cells. Not good enough in my opinion, I now have to spend $340-$680 for new batteries. If batteries were faulty they should be replaced free of charge.”

Helpful Report

Posted 4 years ago

Hi Dorin, Thank you for your feedback. Your retailer is correct, it sounds like you’ve encountered some of our Series I batteries, within which there were unfortunately a few faulty cells. We’ve improved our technology, and now have our Series II batteries with all of our cordless machines. As a manufacturer we pride ourselves on our customer service. We’re always here to provide support directly to you when you need it, so don’t hesitate to reach out. If you’d like to get in touch with our support team at support@pacvac.com or via phone (08) 9479 1444 we will help you with this matter. Kind Regards, Zoe

Posted 4 years ago

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Helpful Report

Posted 5 years ago

Thank you for taking the time to give us this rating. We really appreciate it. Regards Charlie

Posted 5 years ago