Cord and lead service kit Reviews

4.2 Rating 6 Reviews

This service kit includes:

short lead (SHL001)
plastic short-lead holder (HOL004)
cord holder (HOL030)
plastic cord restraint (COR004)extension lead (EXL002)

Short lead configuration has been designed for user convenience and to significantly reduce servicing requirements. Flexible and heavy duty 420mm lead, featuring 3 core wiring for optimum operator safety.
Short lead clip holder keeps the lead in place during use.
Plastic cord restraint prevents cord disconnections, resulting from an extension lead getting caught on an obstacle or from over extending. Made with polypropylene (PP) plastic, it is strong and durable and fitted with an aluminium carabiner to provide a secure connection.
Pacvac’s cord holder attaches to the existing cord restraint to secure the extension lead to your vacuum, and ensures operator safety by keeping the cord neat, tidy and preventing it from being caught on obstacles and over-extending. It also prevents cord disconnections to maintain user’s productivity as they clean continuously without disruption.
Flexible and robust 20m 10 Amp lead, featuring 3 core wiring for optimum operator safety.

About Pacvac:

Pacvac is a market leader in the design and manufacture of professional backpack vacuum cleaners. Customer satisfaction is at the core of everything we do, backed up by excellent after sales service, giving you peace of mind every step of the way.

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Phone:

(08) 9479 1444

Email:

support@pacvac.com

Location:

7 Mackay Street,
Kewdale
Western Australia
6105

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“Excellent apart from one part missing from the pack but Kristyn was prompt in sending an replacement excellent service will order from the company again”

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Posted 2 months ago

Hi Esma, Thank you so much for your kind feedback! We're really glad to hear that Kristyn was able to sort out the missing part quickly. We appreciate your understanding and are thrilled to hear you'll be ordering from us again. Let us know if there's anything else we can do for you. Happy Cleaning ✨ Erin

Posted 2 months ago

“Useless to me as I own 3 pac vac glides and this cord is not for them”

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Posted 3 months ago

Hi Hope, Thank you for your review. The product you purchased (SEK009) is not compatible with your vacuum. When purchasing any of our spare parts, we include compatibility of spare parts with our machines on the website, there are a few ways this can be done. Within the Spare Parts header page, there is a Vacuum Compatibility section which you can tick the machine you want to only show the spare parts associated with it. The other way is if you click on the spare parts itself, each item will then list the machine compatibility. Please note that the Glide machines are equipped with a built-in hardwire cable. If this issue requires attention, it will need to be assessed and addressed by one of our service warranty agents for repair / replacement. To locate the nearest service agent, please click the link: https://pacvac.com/au/stockists-and-service-centres We would gladly initiate a refund for the purchase price of the item once it is returned to our office: Refund and Returns Policy Please ensure the item is securely wrapped and clearly marked with your name and order number for prompt processing. Our office address is provided below for your convenience: PACVAC- RETURNS: 7 Mackay Street KEWDALE WA 6105 Upon receipt of the returned item, we will promptly process the refund directly back to the credit card used for the purchase. Please don't hesitate to reach out to us at support@pacvac.com, we are here to help. Thank you Erin

Posted 3 months ago

“Perfect fix to a broken power cord”

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Posted 3 years ago

Hi Stephen, Thanks for the positive review. We understand the frustration of a broken cord and the costs involved in repair, which is why we designed our cord as a two piece plug in option instead of a wired in cord, to allow a quick change option and save our customers money and time. We also offer a variety of service kits to help multiply your savings and offer greater value for your money. We thrive on positive feedback and love providing help to our customers, so if you have any questions, please don't hesitate to reach out to our friendly team on: sales@pacvac.com. Have a fantastic day! Anna

Posted 3 years ago

“Great products .I've had my pac vac for over 4 years and it has never let me down .”

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Posted 3 years ago

Hi Darren, Thank you for your 5-star review! We are thrilled that you are loving your Pacvac machine and it's reliability. Please reach out if you need any help. Have a great day, Urvin

Posted 3 years ago

Author didn't leave any comments.

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Posted 5 years ago

Hi Lita Thank you for giving us a 5* review, we really appreciate it. We are deeply committed to ensuring our customers have the best experience when they deal with us, so it’s great to know that you’re happy! Please don’t forget that we are always here to help, so reach out to us at any time, and we’ll happily assist you. Kind regards Charlie

Posted 5 years ago

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Posted 5 years ago

Hi Jean Thank you for taking the time to give us a positive rating, we are glad you’re happy with your purchase and the experience of dealing with Pacvac. Please don’t hesitate to reach out to us at any time if you need further help we will happily assist you. Regards Charlie

Posted 5 years ago