Hi Shirley, our customer service has been trying to call. In short if you can lightly dampen the Gloves with some water as this will act as a conductor which will complete the circuit allowing you to feel the sensation. We do have some sprays which are to be used for this purpose but if you do not have the Perfect Conductor or the Magnesium Spray water is a suitable alternative.
We do look forward to hearing from you so we can assist you to use your products to their best.
Hi Greg,Thank you for taking the time to rate PainPod BodySystems Gloves with a 5-star rating! We deeply appreciate your feedback and are thrilled to hear that our gloves have been instrumental in alleviating your arthritis.
“This is my 2nd review of the BodySystems Gloves. My first review was one star because the gloves didn't work for me. I then received advice that I wasn't aware of, that I needed to have moisturiser on my hands before putting the gloves on. I was also advised to use one glove with an electrode on the same hand and found this worked well. So, after a few treatments, I am happy to say that I have a working solution for the pain in my hand. Thank you PainPod and thank you for the speedy follow-up to my concerns.”
Hi Dawn, I was wondering if you have tried using moisturiser on your hands before using the gloves. Because the PainPods use an electrical current there needs to be some form of conductor to be used, with the Gel Pads the Gel acts as the conductor so with the Gloves you will need to provide a conductor which the moisturiser works perfectly for it. I will give you a call just to make sure.