Hi Amanda,
I can see we had tried to trouble shoot with the issue you were having but you had let us know you seemed happy with the way it was working? As mentioned we'd be happy to run through some troubleshooting so it is working correctly for you with the sensation coming through the sleeve itself. We will give you a call to help resolve the probelms you are currently having.
Kind regards
The PainPod Team.
Hi Yi-Ching,
I'm sorry to hear you are not feeling the Knee Sleeve and would like to assist you with some trouble shooting. We will give you a call or if we cannot get hold of you will send a detailed email in the next 24hrs.
Regards
The PainPod Team
“After initially thinking this was not a good product, after personal contact with a PainPod representative (after hours too! - impressive!), the issues were resolved. This product works great!”
“I have been putting on my knee for about 20 min each night for a week and it seems to have eased the pain from my bakers cyst behind my knee a it so that I can bend it a bit more than 90%.”
“I was not sure where to place the other electrode so put it on the thigh. I noticed a electrical burning feeling at the top of the device when I have it running. It feels hot sensation. Is it suppose to pulse as I have no other feelings with it . May be I have it on the wrong mode.”
