“Unfortunately, something went wrong with the order. I was convinced that I ordered M-S-L and was disappointed that I received S-S-L size. I checked again the order and indeed, I did not realize that the order was for S-S-L. As shipment costs from and to Switzerland are high, I am wondering whether I might not be able to exchange next time I am in UK. We now have one harness that works again, so are not in immediate need.”
Hi Thomas. We are so sorry that you have not yet got a perfect fit for your dog.
Could you email us so we can discuss sending you alternate sizes for free? Alternatively, we would be more than happy to extend the returns window so that you can arrange an exchange when you are in the UK.
Our email address is info@perfect-fit-dog-harness.com
Look forward to helping you :)
