“These are stunning, absolutely perfect, the happy couple loved them. I really appreciate the care that went into the packaging, they arrived in pristine condition. I have been recommending your company to many of my friends, and I do believe I will be buying from you again some time.”
Thank you so much for your 5-star review, MS! We’re beyond delighted to hear that you found the champagne glasses stunning and that the happy couple loved them. It’s wonderful to know our careful packaging made a difference in ensuring they arrived in perfect condition. Your recommendation to friends means a lot to us, and we can't wait to welcome you back for your next purchase! 🥂
“Was very disappointed when I received this for a gift for a couple when opening it was only 1 glass so had to order another one and the couple only received 1 glass on the day if it doesn't come as 2 don't advertise a photo with 2 glasses in it”
Hi Tracey,
Thank you for your review, I am sincerely sorry for your disappointment and we do value your feedback.
We certainly don't try to mislead our customers. The listing that was used to purchase your champagne glass specifically is listed as Champagne Glass. We have several listings on our website and do offer our Champagne glasses to be sold as a set and are listed as Champagne Glasses.
I can't see that a second glass has been purchase or received any direct communication regarding the disappointment of your order. We pride ourselves in our customer service and ask if you please reach out to us directly at anytime and we will do our best to help.
Kindest regards Team PF
“I’m very happy with my glasses. I thought the engagement glass was a pair, but other than that they look wonderful and are going to be a beautiful keepsake for my granddaughter and fiancé”
“I’ve bought from Personalised Favours a few times and they deliver their product on time and perfectly every time!!!! Highly recommend!!! Perfect for any celebration.”
