“The package arrived in good conditions, and the gift box actually looked quite decent! It was fairly heavy and was a nice weight that doesn't feel cheap. The option 1 writing is a bit thin which did not give it quite a 'wow' factor against the thick glass material but it was still nice. The decanter had some dirt streaks across it and did not come crystal clean/clear, have not yet tried to wipe it off, but I guess for a custom gift at this price, it's not a huge deal if it's not perfect. Tried to contact customer service when there was a small misunderstanding through the chat function and response was quick and issue was resolved in a timely manner.”
Thank you so much for taking the time to leave excellent and honest feedback. We greatly appreciate your business with us and we're really glad to hear that you had a great buying experience with us 😊