Thank you so much for your wonderful feedback, Brenda! We’re thrilled to hear that your son loved the set for his 30th birthday. It means a lot to us to be part of such a special occasion!
“I ordered these for my partners 30th birthday and she absolutely loved them! Good quality and they look amazing. Unfortunately I don't have a photo of them but I cannot fault them. Perfect gift idea!”
Hi Cobi-Jane,
Thank you so much for your wonderful review
We're thrilled to hear that your partner loved the Engraved Birthday Wooden Gift Boxed Decanter and Whiskey Stone Set! It’s great to know that the quality and design met your expectations. We appreciate your feedback and hope it helped make her special day even more memorable.
If you need any more unique gift ideas in the future, feel free to reach out!
Cheers! 🥂
PF Team x
Thank you so much for this 5-star review. We greatly appreciate you being a customer and we're so glad to hear that you were happy with the product and services you have received from us. We’re here for you anytime! 😊
“I was totally over the moon with my purchase and so looking forward to giving it to him BUt on visiting them last week here on their buffet the exact same gift only with six glasses as his retirement present from the police force. Sort of took the shine of it.”
Hi Bevely,
Thank you for your thoughtful review!
We’re thrilled to hear you loved the Engraved Birthday Wooden Gift Boxed Decanter Set. It's always exciting to find the perfect gift.
We completely understand how seeing a similar gift at the buffet could take away from your surprise, but we hope that your loved one will still cherish your unique present.
Thanks & regards,
PF Team x
Thank you so much for giving our Engraved Birthday Wooden Gift Boxed Decanter, Scotch Glasses, and Whiskey Stone Set a 5-star rating! We truly appreciate your kind feedback and support.
Great work, indeed! We are thrilled to hear that Craig was blown away by the gift. It means a lot to us knowing that our product made such a memorable impression. 😊
“The product looked great. Luckily it survived the delivery process. Although the box had FRAGILE stickers all over it, the box had a puncture in the top & was torn & crushed on the the side. Held my breath opening it up but luckily the wooden box & glassware was ok.”
“Absolutely fantastic customer service, and the customised gift box and engraved bottle and glasses arrived on time and look great! They look exactly like the design we made and are great quality. If you’re thinking about ordering from this company you definitely should, you won’t be disappointed and we will definitely be ordering from them again!”
Thank you so much for giving our Engraved Birthday Wooden Gift Boxed Decanter, Scotch Glasses, and Whiskey Stone Set a 5-star rating! We are thrilled that you had such a positive experience with our product and our customer service. 😊
“It would have scored "very good" except the items were not very clean - they had a mirky film all over which may have been due to the ingraving. Suggest the items are wiped/cleaned before being packaged.
Kind regards
Frances”
Hi Frances, thank you for your recent purchase and for taking the time to share your feedback with us. We appreciate your feedback, as they help us improve our products and services.
We strive for excellence in every order, and we regret that we fell short in this instance. Please accept our sincerest apologies for any inconvenience this may have caused you. Rest assured that we are taking immediate steps to address this issue and ensure that all items are thoroughly cleaned and inspected before packaging in the future.
Your feedback is highly appreciated, and your understanding means a lot to us. Should you have any further concerns or if there's anything else we can assist you with, please feel free to reach out to us at hello@personalisedfavours.com.au. We're here to help.
Once again, thank you for choosing Personalised Favours. We look forward to serving you better in the future.
