“This product is ok but I find after a few days the smell of urine comes back and it doesn’t completely remove the stains unfortunately after following all the instructions and also shampooing the carpet afterwards. However it is better than other products I’ve used”
Thanks so much for the honest feedback, we really appreciate you sharing your experience. What you’re describing is actually quite common with older or deeper urine contamination. When the carpet gets wet again (from shampooing, humidity, or moisture in the air), any urine that has soaked through into the underlay or subfloor can “reactivate,” which is why the smell can return after a few days even though the surface seems clean. A couple of tips that can help: Make sure the area is fully saturated with the enzyme, not just lightly sprayed — it needs to reach where the urine travelled. Avoid shampooing immediately after using the enzyme. Let it fully dry and do its job first (sometimes 24–48 hours). For stubborn stains/smells, repeat treatments are often needed, especially if accidents happened multiple times in the same spot. That said, we’re glad to hear it’s still performed better than other products you’ve tried, even if it hasn’t been a complete fix yet. If you’d like, we’re happy to help you fine-tune the approach based on the carpet type and how old the stains are 💚
“What a relief to find products that eradicate odors, stains and other nasties from floors, carpets, rugs and outside areas. I recently adopted a retired racing greyhound with high anxiety and limited toilet training (even though she's nearly 5). So many accidents to clean up and knowing the Urine Stain & Odour Remover, as well as the Healthy Habitat Disinfectant, would finish clean ups really well, kept me hanging in there with her.”
“The urine and stain remover is fantastic ! Removes all doggy smell and has even got old cat vomit stains out of carpet ! I sometimes just give my rug a light spray to freshen it up .
The disinfectant is also superb ! I use it to clean the bath after washing my pupper and it gets rid of the doggy smell, on my hard floors during potty training and also in my rabbit hutch as it is pet friendly ! Both great products !”
“A strong choice if you want natural, enzyme-powered cleaning with added disinfectant action, suitable for a range of pet-related messes. While not perfect on every stubborn stain, it definitely removes all smells. For stubborn stains repeated applications do substantially remove stains but not entirely.
Product is pet-safe and smells very pleasant.”
Hey! Totally get how frustrating that is 😓🐾 Just so you know, the spray removes the urine smell, but it doesn’t act as a deterrent so it won’t stop a dog from peeing there again. If your pup peed on the mat the same night, it’s usually because of: • Habit • Training stage • Or just choosing soft surfaces (very common!) Keep using the enzyme spray to clean it, and try lifting the mat when you can’t supervise. Pop it back down only after a toilet break outside. You’re not doing anything wrong, this phase passes with consistency 💚
