Thank you so much for reaching out, Chase! Our team would be happy to help with this.
Please reach out to cs@phonesoap.com, and our team will help with this return for exchange.
PhoneSoap Support
Hi there,
Great question! This unit uses UV-C light to disinfect your phone.
The UV-C light effectively destroys nucleic acids and breaks apart bacteria DNA. With their DNA broken, bacteria can’t function or reproduce, and the organisms die.
While the PhoneSoap doesn't remove fingerprints or dirt from the phone, it does fully disinfect the surface using our 360-degree UV-C light technology.
Please let us know if you have any further questions!
PhoneSoap Support
“I love these pads. I have purchased three 3 packs because they're so handy. I've given them to family members when they need something to clean their phones. I have them in my car too for the touchscreen which gets so many fingerprints. They're very versatile and soft. Never a scratch on anything.”
“I was taking pictures of the DC blossoms in the rain. These helped keep my camera lens clean and also compact and can keep in your pocket. They do an excellent job in keeping the phone and all electronics clean”