“Large bay for larger items and aesthetically pleasing design. Works great! Happy to have it compared to smaller soapbox because it can fit much larger items”
“This works well as expected. It would be very helpful if there was a buzzer or bell when it is finished instead of having tompayvattention to the light.”
“The first one didn't work, so I exchanged it. The second one didn't work either and I just returned it. The return process is a bit of a pain since it takes 2-3 days for them to "approve" your return.”
Dear [Reviewer],
Thank you so much for taking the time to share your feedback on our HomeSoap: UV Light Sanitizer White. We truly appreciate customers like you who provide valuable insights into their experiences.
We sincerely apologize for the inconvenience you faced with your initial purchase and the subsequent exchange. It is certainly disheartening to learn that both units did not work as expected. We understand the frustration you may have experienced during the return process, as waiting 2-3 days for approval can be inconvenient.
Once again, thank you for bringing this matter to our attention. Your feedback is important to us, and we look forward to using it as a foundation to enhance our products and services. Should you have any further questions or concerns, please do not hesitate to reach out to us.
Warm regards,
Phonesoap support.
“I recently received my HomeSoap device, and while I appreciate its functionality, I would like to share some constructive feedback for potential improvements, particularly for the upcoming HomeSoap 2.
Firstly, it would be beneficial to incorporate a blue light indicator instead of the current plain white one. This change would enhance user experience by providing clearer feedback during operation and evoke a sense of cleanliness, freshness, and satisfaction.
Additionally, I suggest integrating a see-through window to allow users to observe the UV light sanitizing process. This feature would not only reassure users of the device's effectiveness but also add an element of transparency to the sanitization process.
Moreover, including a digital display with a countdown timer with an option of a fully customizable beeping sound on start/finish that would be incredibly useful. This feature would ensure users have a clear understanding of the remaining sanitization time, enhancing convenience and peace of mind.
Furthermore, a WiFi or Bluetooth connectivity would be a valuable addition, enabling users to monitor the device's progress remotely via a smartphone app. This would offer greater flexibility and control over the sanitization process.
It would also be advantageous to allow users to customize the light to their preferences, rather than restricting it to only illuminating the door. Providing the option to illuminate around the face of the unit would enhance both aesthetic appeal and practicality, offering users more flexibility in integrating the device into their living spaces.
Lastly, providing a comprehensive manual guide would greatly assist users in navigating the device's features and functionalities. Clear instructions would prevent confusion and ensure users can utilize the device to its full potential.
Overall, while I appreciate the lightweight design of the HomeSoap device, I believe these suggested improvements would elevate its functionality and user experience significantly. I eagerly await the release of HomeSoap 2 and look forward to seeing these enhancements implemented.
Given that your company has been in the market for so long and has achieved great success and a good reputation, there is an expectation for continued innovation and technological advancements in your products. These suggested improvements align with this expectation and would further solidify phoneSoap's position as a leader in the industry.
Thank you for considering my feedback. I believe these enhancements will contribute to making HomeSoap an even more valuable tool for maintaining cleanliness and hygiene in every home.”
