“Sadly had issues as soon as they arrived. I like their size and overall concept, but they were very glitchy and did not work reliably even out of the box. I ordered four, and they all stopped working within days, even with new batteries. Pretty disappointing.”
Dear Vivian,
Thank you for sharing your experience with the Washclock Hand Washing Timer. We're truly sorry to hear that you faced issues right out of the box. We aim for our products to work reliably, and it's disappointing to hear that none of the timers met your expectations.
Your feedback is invaluable to us as we strive to enhance our products. If you'd like to discuss this further or require assistance, please don't hesitate to reach out to our customer support team at cs@phonesoap.com. We're here to help and want to ensure your concerns are addressed.
Thank you for your honest review, and we hope for the chance to make this right for you.
Warm regards,
Phonesoap Support
“Two days in three of the four stopped working. After two weeks I think the fourth one is having problems. We hope the company will honor the warranty and replace them and they work better than the first four.”
Dear valued customer,
Thank you very much for taking the time to share your experience with The WashClock 4 Pack -. We sincerely appreciate your feedback and are sorry for the issues you encountered.
We are so sorry to hear your Washclock isn't working properly, and would love to take care of this for you! Please reach out to our customer service via chat or email at cs@phonesoap.com, and we would be happy to help!
We look forward to assisting you!
Thank you,
Phonesoap support.
