Apple iPhone SE (32GB) [Grade B] Reviews

3 Rating 4 Reviews

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

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Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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“I never received the phone”

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“excellent condition and came with a free plain protective case! works perfectly. would definitely purchase through phonebot again, if I ever need to replace. :)”

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“I would like my phone ...! Or I would like my money back”

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Hi Crystal, Thanks for leaving us a review. As per your order placed on Ebay for the iPhone SE. The order was dispatched on time to the address you provided to us, which was for a P.O BOX. The phone was sent on the 31st of July and delivered to the address provided on the 4th of August. Shortly after we found out that you were unable to collect the item from the Post Office & so we called Auspost to re-direct the item to your home address. Unfortunately due to COVID and other situations Auspost wasn't able to comply to our redirection and told us they would be able to return the parcel back the sender. A week after this the parcel still hadn't moved and we launched yet another inquiry to have the parcel returned. We've been in constant followup with Auspost to get the parcel back so we can ship it to the correct address. However none of this would have happened if the correct address had been provided from the very start. We do apologize for delays, but we've been doing everything we can from our end to receive the parcel back so a re-delivery can be made. We would appreciate you re-considering your review as we have been doing everything on our end to make sure we fix this problem. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Andy Cooper CX Manager Phonebot

“Cant complain about my purchase,im happy with it!”

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Your support means the world to us! Thank for your right selection . Hope to work with you again in the future. For any queries feel free to reach us on support@phonebot.com.au Thanks and regards, PB Customer Service!!