Apple iPhone XS (64GB) [Grade B] Reviews

4.2 Rating 9 Reviews

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

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Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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“I was a bit sceptical with buying it at first because I have never heard of this website but I decided to buy it and I'm glad that I did. It got delivered in 7 days. Even though it is a B grade phone, there is only a small number of tiny scratches on the front and the back is completely fine. The only semi-bad thing is that the battery life is on 86%. The box also came with a free case, car adapter and charger. If you are thinking to get a phone from this website I would 100% recommend.”

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“I was very pleased with the fast delivery. Came with a screen protector which was awesome and only had a few scratches on the screen that I didn't mind for the price I got. Overall quite happy with my purchase and would recommend it.”

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“Ordered a grade B XS iPhone for my daughter on the Sunday and it arrived promptly on the following Tuesday. The quality was far better than I excepted, only a few scratches on the corners, nothing a nice new case wouldn’t fix. The phone is working as should be. Very happy with the service and quality. Thank you phone bot.”

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“Really good service. Quick shipping and perfect phone for a good price! Will recommend to others !”

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Thank You for choosing Phonebot. We feel honored to take this opportunity to thank you for your time in giving us feedback. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“I left a review on google and the owner or whoever it may have been decided to be a smart arse...”

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Hi Ty, Not sure what you're talking about here. You purchased an iPhone xs grade-B from our store and then contacted us saying there is a problem with the phone. The two issues you have told us were, 1. The speaker/microphone sound is not clear and 2. When you press the power button, the phone doesn't give you the option to switch it off. If we wanted to be a smart ass, then we would have told you that you do not even know how to switch off an iPhone xs and you're blaming us for your own ignorance of not knowing that you need to HOLD THE POWER and VOLUME DOWN BUTTON TOGETHER to be able to switch off the phone. We were polite and simply asked you to return the phone in-store for a replacement or a full refund. We were expecting that you'd come back to replace the phone or simply get your money back. We even had set aside a replacement unit for you. Anyway, since you're spamming us on social media we thought its only appropriate that the whole incident needs to be made clear for our customers to know what we have to deal with. You still have the option of returning the device within a week and get a full refund for your purchase. And next time, kindly don't abuse a business for your own ignorance. If you dont know how to operate a phone, just ask. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“Phone came two days after I ordered it and was in better condition then what I expected . Super great price and fast shipping !! great product”

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“My phone looked like new when I got it. It had a screen protector and was packed up well. Very pleased with the service not to mention how fast it came- 2 days! Thank you.”

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“The condition was as expected. Was a nice touch with the fast charger, clear case, and screen protector installed.”

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